Privacy Policy
Last updated: 2025-09-01
Auxano is committed to protecting your privacy and giving you control over your data. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
We collect only the minimum information necessary to provide our services:
- Access tokens that securely connect Auxano to your financial institutions.
- Basic account metadata (such as the name of the institution and the connection status).
- Contact information you provide (such as your email address) to create and manage your Auxano account and communicate with you.
We do not store your bank account numbers, login credentials, transaction history, or balances on our servers.
How We Use Your Information
We use the information we collect to:
- Provide and maintain the Auxano service.
- Allow you to connect and manage your financial institutions within the app.
- Communicate with you about your account, updates, or support requests.
- Maintain the security and reliability of our systems.
We do not sell or rent your personal data to third parties.
Data Retention & Deletion
- Access tokens are stored only while your account is active or until you remove them.
- You can disconnect financial institutions at any time in the app, which deletes the associated tokens immediately.
- You may request deletion of all stored data by contacting us at support@auxanoapp.com. We will process your request within [X days, e.g., 7 business days].
- If you close your Auxano account, all associated data will be permanently deleted.
Sharing of Information
We may share limited information with trusted service providers who help us operate Auxano (for example, cloud hosting or authentication providers). These providers are bound by strict confidentiality and security obligations.
We do not share your financial institution access tokens with anyone except as required to provide the Auxano service.
We may disclose information if required by law or to protect the rights, safety, or security of Auxano, our users, or others.
Security
We take data security seriously. Access tokens and personal information are encrypted in storage and in transit. We regularly review our systems to maintain the highest levels of security.
Children’s Privacy
Auxano is not intended for use by individuals under the age of 13 (or the minimum age in your country). We do not knowingly collect personal data from children.
Your Rights
Depending on your location, you may have certain rights under data protection laws (such as GDPR or CCPA). These may include the right to:
- Access the information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for data processing.
To exercise your rights, contact us at support@auxanoapp.com.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by email.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at: